UTI OTC Medication

As part of a state-wide trial in New South Wales (NSW), Zenith Pharmacy is now able to provide treatment for uncomplicated urinary tract infections (UTIs) to women aged between 18 and 65 years old.

This pilot program represents a big step towards convenient and efficient access to UTI treatment, while still ensuring that patients are receiving communication with a knowledgeable medical professional.

We are delighted to introduce this service and recognise that patients may have questions regarding the trial. We are offering some clarity and guidance regarding the service, and addressing common questions related to the NSW Pharmacy Trial.

What is involved in the NSW Pharmacy Trial?

As part of the trial, participating pharmacists are now authorised to supply specific treatments for uncomplicated UTIs. Women between 18 to 65 years old who display symptoms consistent with a UTI can seek treatment at a participating pharmacy for without a prescription.

From there, an approved pharmacist can conduct a thorough consultation and, if deemed appropriate, dispense the necessary medication. In short, this process will make it easier for you to access treatment while still preserving the opportunity to engage in a private consultation with a healthcare professional.

What is a urinary tract infection (UTI)?

A urinary tract infection refers to an infection of any part of the urinary system. Infection commonly occurs in the bladder and urethra but can also involve the kidneys in serious cases.

What are the common signs and symptoms of a urinary tract infection (UTI)?

Common signs and symptoms include:
  • Experiencing burning or stinging pain while urinating
  • Feeling a frequent urge to urinate
  • Nausea and/or fever
  • Pain in your lower back and sides and abdomen
  • Cloudy urine

Am I eligible to receive UTI treatment from Zenith Pharmacy?

If you are female, aged between 18 and 65 years old, and displaying symptoms consistent with a UTI, we are allowed to provide consultation and medicine for your UTI. Please note that additional screening questions will be asked during your consultation to make sure that this treatment is the most appropriate course of action.

How much will it cost to receive UTI treatment?

You will not need to pay any additional consultation fee to speak to our trained pharmacists about treatment. The cost of medication prescribed during the consultation will align with the pricing of any regular private prescription.

Is Zenith Pharmacy qualified and trained to provide UTI treatment?

Yes, as part of the trial, our pharmacists have undergone extension training to meet the required standard for treating a urinary tract infection. Your consultation will be conducted by a pharmacist who has received the necessary training and approval to participate in the NSW Pharmacy Trial. A follow up referral letter will also be sent to your general practitioner after your consultation.

What is a Compounding Pharmacy?


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